About Salt & Sugar's privacy policy
Salt & Sugar (Company: Saymon Faye Unipessoal LDA, 514033894) is committed to protecting your privacy.
Salt & Sugar is a company registered in Portugal.
This privacy policy provides information about how we collect and use your personal data. This privacy policy defines the information we collect, the reasons why we collect it and how we can use that information. The website and services provided by Salt & Sugar are not intended for use by children.
If you have any questions about this Privacy Policy or Cookies, including any request to exercise your legal rights, you can contact us: geral@saltndsugar.com.
How we collect your information
When you communicate with us, using our website, we may collect the following information:
1. Information provided to us (account registration, order requests, online forms, newsletter, contests or promotions, e-mail, telephone, chat, among others);
This information may include: name, address, location, telephone number, email, date of birth, gender, purchase information, purchase references, images, financial information (including your credit or debit card details).
2. Information collected by our computer systems: each time you visit the website, certain information is created and recorded automatically in our computer systems. This information includes:
Cokkies: Cookies can help improve your experience with the website and make your navigation easier. This may include storing your location or language preferences to prevent you from having to enter information again when you return, or to ensure that the articles you wish to request do not disappear while you browse the pages of our website. We also use cookies to provide personalized advertising.
3. Device information: the information provided by your device will be different depending on the type of device the user is using (computer, Mac, Iphone, Android or other) and the settings for that device, but it includes the type of device you have (Iphone X or Samsung Galaxy S7, the device's IP address, the browser you are using, the mobile network provider (for mobile devices), the pages you visited, your time zone, and the location of the country.
What we do with the information
We use the information to provide you with services, including to allow you to place your order and receive our items using our website, to manage your account. In addition, to optimize your experience, we need to use the information we collect in different ways. We also use the information for marketing and advertising purposes.
We use third-party service providers to serve the most relevant ads on different devices. These service providers may use information about your visits to our website. For information on how to cancel targeted advertising and control the use of cookies, see our cookie policy.
In turn, we also carry out surveys, analyzes on the use of our website and visualizations. We also use your information to verify your identity to ensure your financial and Salt & Sugar security.
The detailed objectives for which we collect your information have a legal basis for which we use that data.
1. To register and manage the account on our website is: name, email, password and other additional details that you may want to add to your account, such as phone number, address and gender.
2. To fulfill the orders you place through our website: name, address, telephone, order details, such as the products you are buying (size and price).
3. To make the payment: payment information, which includes the credit / debit card number, name of the holder and CCV (not the we store, we just transfer them to our authorized payment providers.
4. To provide our customer services (including helping you to resolve any issues with our services, update you on any changes to our terms of service): name, email, password, addresses and customer history.
5. To administer, maintain and optimize our website and services: device information (such as the device's IP address and device type), cookie identifiers and navigation information.
6. To send marketing communications and personalized offers: name, email, phone number, address, date of birth, browsing history, device information, purchase preferences, cookie identifiers, internal identifiers.
7. Analysis of your behavior and purchases on our website: name, email, phone number, addresses, date of birth, purchase history, device information, cookie identifiers.
8. Advertising: email, cookie identifiers, device information.
We can only provide your information to our advertising and social media partners (Facebook), where they require data to select and serve relevant ads about our products and services to others.
In order to comply with legal requests, we may occasionally be required to contact various regulators and law enforcement agencies, whether as a result of the law, a court order or other legal process. In some cases, we may have to share appropriately, as long as we are not prohibited from doing so by law or court order. In these cases, you will always be notified of these legal demands.
Cookies Policy
Cookies are information that a website shares with the browser to collect information from users. We use cookies to analyze the workflow of our customers and, most importantly, to improve the user experience on our website. For example, cookies, save passwords so that, whenever you visit us, you do not have to enter your password. Most web browsers automatically accept cookies, but you do not have to accept them. At any time, you can withdraw your consent for these cookies. Refusing cookies does not mean that you will no longer receive advertising online.
Security
It is very important for us to keep your personal information safe. We retain all the data you provide to us while you have your account with us and thereafter for the period in which you may have questions or a complaint about our services, despite any longer retention period that we may be required to observe accordingly. with the legal requirements applicable to us.
Rights
Users have rights in relation to the personal data that we keep in our system:
1. Right to correct incorrect personal data. We always check whether the personal data we have about our users is incorrect or misleading. However, you have the right to correct your personal data.
2. Right to access your personal data and obtain a copy. At any time, the user has the right to obtain information about the data personal information we record about you and receive a copy.
3. Right to have your personal data deleted. From the personal data we keep, you can request it to be deleted at any time.
4. Right to demand limitation of treatment. You can request, at any time, the limitation of your personal data.
5. Right to object to treatment. The user has the right to object to the processing of his personal data. This includes the right to object to the use of personal data for marketing purposes.
6. Right to revoke consent. You can revoke your consent at any time.
7. Right to demand information about the sharing of personal data. The user has the right to know how we use his personal data and with whom we share it.
8. Right to avoid creating profiles and making automatic decisions. The user has the right, at any time, to prevent us from profiling you and your personal data or from making automatic decisions.